How It Works

How to Withdraw Money from IME Pay to my Linked Bank Account

Go to ‘Home’ and tap on ‘Banking’ on tab menu. Select ‘Wallet to Bank’, enter amount you want to load to your linked bank account. Select bank you want to load money to and tap on ‘Proceed’. Enter your 4-digit…

How to withdraw physical cash from IME Pay via IME/IME Pay Agent?

Visit any IME/ IME Pay agent in your locality. Go to ‘Home’ and tap on ‘Withdraw Money’. Select cash-out amount, enter agent’s code or number and tap on ‘Proceed’. Enter your 4-digit PIN and tap on ‘Confirm’. Charges are applied.…

How to buy Chandragiri Hills cable car ticket from IME Pay?

Go to ‘Home’ and tap on ‘Chandragiri’ under ‘Ticketing’ You’ll see description of Chandragiri Hills, terms & conditions and discount policy. Scroll down the page and tap on ‘Proceed’. Select your ticket date and select your trip type – ‘One…

How to buy airline ticket from IME Pay?

Go to ‘Home’ and tap on ‘Airlines’ under “Ticketing’. Select your trip type – ‘One Way’ or ‘Round Trip’. Select your current location from drop-down menu under ‘From’, your destination from drop-down menu under ‘To’ and enter your departure date.…

How to pay any merchant from IME Pay via QR code scanner?

Go to ‘Home’ and tap on QR code scanner on tab menu. Place your QR code scanner on Merchant’s QR code. Once scanned, tap on ‘Pay’. Enter amount to be paid and bill number for reference and tap on ‘Proceed’.…

How to pay any merchant from IME Pay via Merchant list?

Go to ‘Home’ and tap on ‘Pay to’ on tab menu. Type your Merchant’s name on search bar. Tap on your Merchant’s name on search list. Enter amount to be paid and bill number for reference and tap on ‘Proceed’.…

How to pay my landline bill from my IME Pay?

Go to ‘Home’ and tap on ‘Landline’ under ‘Utility Bill Payment’. Enter your 9-digit phone number including area code. Select amount to be paid and tap on ‘Proceed’. Enter your 4-digit PIN number and tap on ‘Confirm’. You will receive…

How to pay my water bill from my IME Pay?

Go to ‘Home’ and tap on ‘Water’ under ‘Utility Bill Payment’. Enter your consumer ID and select ‘Branch’ from drop-down menu Select amount to be paid and tap on ‘Proceed’. Enter your 4-digit PIN number and tap on ‘Confirm’. You’ll…

How to pay my electricity bill from my IME Pay?

Go to ‘Home’ and tap on ‘Electricity’ under ‘Utility Bill Payment’. Enter your SC number and consumer ID. Select ‘Branch’ from drop-down menu and tap on ‘Proceed’. You’ll see your NEA account details. Enter amount to be paid and tap…

How to pay my Worldlink bill from my IME Pay?

Go to ‘Home’ and tap on ‘Internet’ under ‘Utility Bill Payment’. Select ‘Worldlink’, enter your username and tap on ‘Proceed’. Select your subscription amount and tap on ‘Proceed’. Enter your 4-digit PIN number and tap on ‘Confirm’. You will receive…

How to pay my Vianet bill from my IME Pay?

Go to ‘Home’ and tap on ‘Internet’ under ‘Utility Bill Payment’. Select ‘Vianet’, enter your username and tap on ‘Proceed’. You’ll see your Vianet account details along with bill amount and tap on ‘Pay Bill’. Enter your 4-digit PIN number…

How to pay my Subisu bill from my IME Pay?

Go to ‘Home’ and tap on ‘Internet’ under ‘Utility Bill Payment’. Select ‘Subisu’, enter your username, subscription amount and tap on ‘Proceed’. Enter your 4-digit PIN number and tap on ‘Confirm’. You will receive in-app notification on your IME Pay…

How to pay my NT ADSL bill from my IME Pay?

Go to ‘Home’ and tap on ‘Internet’ under ‘Utility Bill Payment’. Select ‘NT ADSL’ and select your subscription type – ‘Unlimited’ or ‘Volume Based’. Enter your 9-digit phone number including area code, select your subscription amount and tap on ‘Proceed’.…

How to pay my internet bill from my IME Pay?

Go to ‘Home’ and tap on ‘Internet’ under ‘Utility Bill Payment’. Select your Internet Service Provider (ISP). Enter your consumer ID, subscription amount and proceed the transaction. Enter your 4-digit PIN number and tap on ‘Confirm’. You will receive in-app…

How to pay my Sim TV bill from my IME Pay?

Go to ‘Home’ and tap on ‘TV’ under ‘Utility Bill Payment’. Select ‘Sim TV’. Enter your account number or chip ID. Select your subscription amount and tap on ‘Proceed’. Enter your 4-digit PIN number and tap on ‘Confirm’. You will…

How to pay my Dish Home bill from my IME Pay?

Go to ‘Home’ and tap on ‘TV’ under ‘Utility Bill Payment’. Select ‘DishHome’. Enter your CAS or chip ID and tap on ‘Proceed’. Select your subscription amount and tap on ‘Proceed’. Enter your 4-digit PIN number and tap on ‘Confirm’.…

How to pay my TV bill from my IME Pay?

Go to ‘Home’ and tap on ‘TV’ under ‘Utility Bill Payment’. Select your TV cable provider. Enter your Consumer ID, your subscription amount and proceed the transaction. Enter your 4-digit PIN number and tap on ‘Confirm’. You will receive in-app…

How to recharge my mobile balance from my IME Pay?

Go to ‘Home’ and tap on ‘Mobile’ under ‘Recharge’ section. Enter 10-digit mobile number you wish to recharge. Or tap on phonebook icon and select mobile number from your phone contacts. Once you enter a valid mobile number, select recharge…

How to link my bank account to my IME Pay?

Go to ‘Home’ and tap on ‘Banking’ on tab menu. Tap on ‘Link Bank A/C’ and select your bank. Enter your bank details and tap on ‘Proceed’. Enter your 4-digit PIN and tap on ‘Confirm’. You’ll receive in-app notification for…

How to send money from my IME Pay to unregistered IME Pay user?

Go to ‘Home’ and tap on ‘Send Money’. Enter 10-digit mobile number of receiver under ‘Mobile Number’. Enter amount to be sent and tap on ‘Proceed’. Enter your 4-digit PIN and tap on ‘Confirm’. You’ll see a review of your…

Can i send money to someone who is not an IME Pay user?

Yes. You can easily send money to any person who is not a registered user of IME Pay. Charges are applied to receiver at time of cash-out from any IME/ IME Pay agent.

How to send money from my IME Pay to another IME Pay (Person-to-Person Wallet Transfer) via QR code?

Go to ‘Home’, tap on ‘Send Money’ and tap on ‘Scan QR Code’. Place your QR code scanner on receiver’s QR code. Once scanned, enter amount to be sent and tap on ‘Proceed’. Enter your 4-digit PIN and tap on…

How to send money from one IME Pay to another (Person-to-Person Wallet Transfer) via mobile number?

Go to ‘Home’ and tap on ‘Send Money’. Enter 10-digit mobile number of receiver under ‘Mobile Number’. Enter amount to be sent and tap on ‘Proceed’. Enter your 4-digit PIN and tap on ‘Confirm’. You’ll see a review of your…

How to load money on my IME Pay via my Debit/ Credit Card?

Go to ‘Home’ and tap on ‘Add Money’. Select ‘Debit/ Credit Card’ from ‘Choose Options’. Enter amount you want to load to your IME Pay, select your card type and tap on ‘Proceed’. Enter your 4-digit PIN number and tap…

How to load money on my IME Pay via my IME Remit (IME Control Number)?

Go to ‘Home’ and tap on ‘Add Money’. Select ‘IME Remit’ from ‘Choose Options’. Enter your 11-digit IME control number, amount you want to load to your IME Pay and tap on ‘Proceed’. Enter your 4-digit PIN number and tap…

How to load money on my IME Pay via Linked Bank Account?

Go to ‘Home’ and tap on ‘Banking’ on tab menu. Select ‘Bank to Wallet’, enter amount you want to load to your IME Pay. Tap on ‘Select Bank’ and select bank you want to load money from. Enter your 4-digit…

How to load money on my IME Pay via E-Banking?

Go to ‘Home’ and tap on ‘Add Money’. Select ‘E-banking/ Net banking’ from ‘Choose Options’. Enter amount you want to load to your IME Pay, select your bank and tap on ‘Proceed’. Enter your 4-digit PIN number and tap on…

How to load money on my IME Pay via IME/ IME Pay Agent?

Visit any IME/ IME Pay agent in your locality. Pay amount you want to cash-in to your IME Pay to agent with physical cash. Agent will load your IME Pay with equivalent digital cash. You will receive in-app notification on…

Where can I find my QR code on my IME Pay?

Go to ‘Home’, tap on side menu and tap on ‘My QR Code’. Or go to ‘Home’, tap on ‘Profile’ and tap on ‘My QR Code’.

How to load money on my IME Pay from another IME Pay (Person-to-Person Wallet Transfer) via QR code?

Make your IME Pay sender follow steps mentioned below: Go to ‘Home’, tap on ‘Send Money’ and tap on ‘Scan QR Code’. Place your QR code scanner on receiver’s QR code. Once scanned, enter amount to be sent and tap…

How to load money on my IME Pay from another IME Pay (Person-to-Person Wallet Transfer) via mobile number?

Make your IME Pay sender follow steps mentioned below: Go to ‘Home’ and tap on ‘Send Money’. Enter 10-digit mobile number of receiver under ‘Mobile Number’. Enter amount to be sent and tap on ‘Proceed’. Enter your 4-digit PIN and…

How to load money on my IME Pay?

Person-to-Person Wallet Transfer IME/ IME Pay Agent E-Banking/ Net Banking Linked Bank Account IME Remit (IME Control Number) Debit/ Credit Card

How to fill my KYC details on my IME Pay after reaching Home screen?

If you have skipped KYC details at time of registration, follow steps below: Go to ‘Home’, tap on ‘Update Now’ on head notification. Or go to ‘Home’, tap on ‘Profile’ on tab menu and tap on ‘Update KYC’. Enter your…

How to fill my KYC details on my IME Pay during registration?

At time of registration, after you tap on ‘No’ for not being an IME Privilege Card Holder as mentioned in FAQ 2 or 3, follow steps below: Enter your personal details carefully and tap on ‘Save and Continue’. Enter your…

What is Agent Referral Code?

Agent Referral Code is mobile number of IME/ IME Pay Agent, who has referred you to use IME Pay app.

How to download and register IME Pay on iPhone?

Go to ‘App Store’ on your mobile phone, type ‘IME Pay’ on search bar, tap on ‘IME Pay’ app and tap on ‘Get’. Once installed, open IME Pay app and tap on ‘Let’s Get Started’. Enter your 10-digit mobile number…

How to download and register IME Pay on Android smartphone?

Go to ‘Play Store’ on your mobile phone, type ‘IME Pay’ on search bar, tap on ‘IME Pay’ app and tap on ‘Install’. Once installed, open IME Pay app and tap on ‘Let’s Get Started’. Enter your 10-digit mobile number…

What is IME Pay? What can I do with IME Pay?

IME Pay is a digital payment service mobile application for easy payment solution; licensed by Nepal Rastra Bank (NRB) and powered by IME Remit. Send money from one IME Pay to another IME Pay. Receive money on one IME Pay…